Privacy Policy | Diamond Plays

Introduction

Diamond Plays ("we", "us", or "our") operates the Diamond Plays mobile application available on iOS and Android. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. If you disagree with its terms, please discontinue using the App.

Information We Collect

•Account Information: Name, email address, and optional profile photo. Sign-in via Apple or Google provides information from those services.

•Usage Data: Interactions with the App including pages visited, features used, matchup selections, and timestamps.

•Device Information: Device identifiers, OS version, app version, and crash/diagnostic data to improve stability.

•Communications: If you contact support, we retain the content of that correspondence.

How We Use Your Information

•Create and manage your account.

•Provide, operate, and improve the App and its features.

•Personalize your experience and display relevant content.

•Process in-app coin transactions and maintain leaderboards.

•Enable friend connections and social features.

•Send transactional or service-related notifications.

•Respond to support requests and troubleshoot issues.

•Comply with legal obligations and enforce our Terms of Service.

Sharing of Information

We do not sell your personal information. We may share information only in these limited circumstances:

•Service Providers: Third-party vendors performing services on our behalf (hosting, analytics, push notifications) under contractual obligation to protect your data.

•Authentication Providers: Apple and Google handle sign-in under their own privacy policies.

•Legal Requirements: We may disclose data if required by law or valid legal process.

•Business Transfers: In a merger or acquisition, information may transfer as a business asset.

Third-Party Services

•Google Firebase — authentication and analytics. Firebase Privacy

•Apple Sign-In — third-party authentication. Apple Privacy

•Google Sign-In — third-party authentication. Google Privacy

Data Security & Retention

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. We retain your data only as long as your account is active or as needed to provide services. You may request deletion by contacting us below — we will respond within 30 days.

Children's Privacy

The App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us to have it removed promptly.

Your Rights

•Access the personal information we hold about you.

•Request correction of inaccurate data.

•Request deletion of your personal information.

•Object to or restrict certain processing activities.

•Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at the address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date above and, where appropriate, through an in-app notification. Continued use of the App after changes constitutes acceptance of the updated policy.

For questions, concerns, or requests regarding this Privacy Policy, contact us at: support@diamondplays.app